Find the support you need
There are many great organisations and services that can support you to settle in Canberra.
You can find out more information about what support is available for you by browsing the information below. If you can't find what you're looking for, call us on the Welcome 2 Canberra Info Line on 1800 512 234.
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The following services can assist you with housing, employment, language classes and more.
MULTICULTURAL WOMEN'S SERVICE ACT
Multicultural Women's Service is a dedicated service for women of all ages in the ACT and offers support and assistance to women with information and referrals, community groups and networking opportunities and also support for women experiencing personal issues or domestic violence.
MULTICULTURAL YOUTH SERVICES (MYS)
The team at MYS assist young migrants and refugees to find their way in their new environment. The MYS team can help with someone to talk to, friends & relationships, finding a job, getting on at school, family matters and more. MYS has regular activities including drop-in-centre, job club, homework/study club, sports program, dance sessions and Road Ready courses.
TRANSLATING & INTERPRETING SERVICE (TIS NATIONAL)
The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Department of Home Affairs for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.
Companion House works with adults and children who have sought safety in Australia from persecution, torture and war related trauma. Companion House provides a transitional (first 12 months) GP service for refugees and asylum seekers who are new to Canberra. Companion House doctors offer quality general practice care, immunisations, check-ups and minor procedures.
NAVITAS provides the Adult Migrant English Program (AMEP) which helps migrants and refugees settle into Australia by improving your language and employability skills for those eligible for up to 510 hours free English language tuition. Streams of study include Pre-Employment English focusing on improving English language skills to help with employment or to go onto further study and the Social English stream focusing on improving everyday English language skills to help with settlement into life in Australia.
MIGRANT AND REFUGEE SETTLEMENT SERVICES
MARSS provides free settlement assistance through casework, provision of information, referrals, and advocacy services to all migrants and refugees who have been in Australia for under 5 years, homelessness services for asylum seekers and families with uncertain immigration status, and programs including English for Living, English for Employment, Program for After School Studies, Computer Class, Road Ready, Learn to Drive, Job Ready Program, Leadership Development, Home Tutor Program, Sewing Classes, Men's and Women's Outreach and Healthy Eating & Active Living.
These organisations can support you with legal advice.
ACT HUMAN RIGHTS COMMISSION
The ACT Human Rights Commission promotes the rights and welfare of all people living in the ACT. It handles complaints in relation to health, disability and community services, and complaints under discrimination law, increases awareness of the rights and responsibilities of service users and service providers, and encourages service improvement and provide advocacy for children, young people and adults experiencing vulnerability and advocate and provide support for victims of crime.
LEGAL AID ACT
Legal Aid ACT assists people in the ACT with their legal problems including help in criminal law, family law and some civil law matters. Examples of support include with lawyers at court, domestic and family violence, family dispute resolution and migration services. Legal Aid Helpline offers free and confidential legal advice, assistance, information and referrals to everyone in the community.
SCHOOLS AND CHILDCARE
CANBERRA INSTITUTE OF TECHNOLOGY
Canberra Institute of Technology (CIT) offer a range of courses from our trade qualifications to diplomas, degrees and postgraduate qualifications, our focus is on developing your practical skills and real world experience for a future limited only by your imagination. CIT also provides English language classes for migrants and refugees, asylum seekers who are eligible to attend free English language classes for two full-time semesters or four part-time semesters.
Community services can connect you to other people, activities and programs to help you settle into your new home.